Processing faxes, while the rest of the team handles phone calls and backlog. Must be comfortable reviewing fax content and uploading information into our Dynamics or Xifin application systems. Enters information into an established application system. Follows procedures used to perform job functions. Demonstrate excellent human relations and communications skills when in

Act as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RMAs, warranty, center set up, contracts, and consignment procedures). Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments. Perform returned

Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments. Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs. Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation. Receive